What We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact number, and payment method identifiers such as your bKash or Nagad wallet number. We also log device and session data: the browser or app you use, your
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IP address, and how you navigate the lobby. This helps us keep your account secure and deliver a consistent experience whether you are on mobile or switching to a desktop session. Payment transaction records — including Rocket transfers and Nagad deposits — are retained to process
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withdrawals, resolve disputes, and meet any reporting obligations that apply in your eligible region. We do not sell your personal data to third parties. Cookies and local storage are used to remember your session state, language preference, and last-used payment method so you do not have
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to re-enter them on every visit. You can clear these through your browser or app settings at any time. Data retention periods vary by data type and applicable local law. Where local regulations require us to hold transaction records for a defined period, we comply with
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that requirement. For all other data, we keep it only as long as your account remains active or as needed to resolve open queries.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.